We operate hotels. Sometimes as regular managers. Sometimes as crisis managers. But always with success.
12.18. Hospitality Management helps tourist destinations to flourish. They act as a trustworthy partner for hotel operators. By repositioning businesses, developing new concepts or optimising operational performance. Our powerful team has everything it takes – from experience, fearlessness and expertise to the necessary vision for the property in question.
Our range of services
Identifying potential. Developing values.
To optimise the economic performance of real estate in the hotel and hospitality sector, our portfolio ranges from classic consulting through to operational management. We have our own team of experts to handle our extensive range of services, which is divided into three core areas:
Revenue Optimisation
Increased occupancy at the best possible rates.
| more | We identify the economic potential of businesses that operate in the hospitality industry. We calculate the ideal average rate, optimise rates within the different categories and position the hotels prominently in the relevant booking channels. As a result, occupancy rates increase and the hotels achieve higher room prices. |
Operation &
Consulting
Not only to meet the expectations of the guests, but to exceed them.
| more | Thanks to our extensive experience, we’re able to make hotel businesses profitable by providing consultancy services and acting as hotel operators. When acting in a consulting capacity, we identify potential for improvement, install a suitable hotel operator or assume this responsibility ourselves. Our aim is not to meet but to exceed the expectations of the hotel guests! |
Marketing
Significant increase in turnover of the property and increase in value of the brand.
| more | Repositioning, target-group specific concepts, strategic communication. To ensure the success of a hotel – regardless of whether it’s our own hotel brand, a white-label hotel or one belonging to an external client – we exploit all classic forms of marketing to increase the desirability of the destination and make it more widely known. The result is a significant increase in turnover and in the value of the brand. |
Successful strategies
for success stories
From Scotland to New York, we’ve successfully established numerous properties in what is known to be a highly competitive market and coveted segment. Our recipe for success is experience, hard work and dedication.
But how do we make ourselves and our properties stand out from the crowd? By creating unique, out-of-the-ordinary features that make our properties truly outstanding and memorable.
But how do we make ourselves and our properties stand out from the crowd? By creating unique, out-of-the-ordinary features that make our properties truly outstanding and memorable.
Our
Brands
IT.
DE.
DE.
IT.
AT.
UK.
ES.
ES.
DE.
US.
DE.
the Management
Powerful personalities. Lionhearts.
Comprehensive expertise in the international hotel business. Specialists in revenue optimisation. Creative thinkers from all fields of analogue and digital marketing – we’re 12.18. Hospitality Management. We’re Different. On principle.